Debt Resolution

Integro Financial Services Background Image
Debt Resolution
Debt Resolution

Legal + Tech Precision: Redefining Recovery

Our resolution process is our core differentiator. We replace the outdated, inefficient methods of traditional collection with a system built on legal strategy and technological precision. This approach has resulted in achieving an average per-account resolution rate 3-4 times higher than the industry standard.

Resolution Process

Unified Recovery & Resolution

An integrated framework combining technology, legal expertise, and nationwide presence to streamline recovery and maximize efficiency.

AI-Powered Triage

Upon acquisition, every account is fed into our proprietary system. Machine learning algorithms predict recovery likelihood, assess legal strength, and auto-segment accounts to determine the optimal resolution strategy.

Legal Action

Initiates a rigorous litigation process against borrowers and guarantors through actions such as issuing legal notices, filing cases under Section 138 of the Negotiable Instruments Act, initiating arbitration, and executing awards across district locations. The entire legal process is tracked in real time through our Legal Workflow Management System (LMS).

Counseling & Engagement

Our trained in-house teams initiate contact through tele-counseling, explaining the legal process, legal consequences and settlement options in a clear and dignified manner.

Verification & Field Visits

Our 200+ field agents, armed with a geo-tagged mobile app, verify addresses, serve legal process, and counsel the borrowers to amicably settle the claim to avoid escalated legal actions, which may include attachment of personal assets and arrest.

What Makes
Us Different

CONTACT

Legal-Tech Hybrid

Our process is not driven by traditional debt collectors, but by a powerful combination of a 400+ district lawyer network and an AI-driven case management platform.

Feet on Street

200 + Feet on Street trained employees, with real-time monitoring through the Mobile App to serve legal process and counsel borrowers

Tele Counseling

70+ in-house Tele-Counseling team with expertise in Legal process and collection.

Unmatched Reach

Through strategic partnerships with India Post and a 200+ strong field force, we can verify and connect with borrowers across the nation.

Second-Chance Banking

We are pioneers in closing the credit loop. Our mission extends beyond recovery to financial reintegration.