Regulatory Information
Grievances Contact information
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Customer Complaint Redressal
Our grievance process is structured to help you receive quick and effective support. We request you to kindly follow the escalation steps in order, as this allows the right team to review and resolve your concern at the earliest.
1
Level 1- Customer Care Executive
Your first point of contact for any service issue.
Contact
1800 890 0151 | contact@integrofinserv.com
Response Time
2 working days
2
Level 2- Branch Manager
If not resolved at Level 1.
Contact
+91 816 986 8523 | contact@integrofinserv.com
Response Time
2 working days
3
Level 3- Nodal Officer / Grievance Redressal Officer
For unresolved or unsatisfactory responses.
dinoop@integrofinserv.com
Phone
+91 98333 98847
4
Level 4- Senior Escalation Officer – Final Level Within Integro
If the issue persists even after the Nodal Officer.
jaspal.ahluwalia@integrofinserv.com
Phone
+91 98925 12121