Customer Complaint Redressal

Our grievance process is structured to help you receive quick and effective support. We request you to kindly follow the escalation steps in order, as this allows the right team to review and resolve your concern at the earliest.

Level 1- Customer Care Executive

Your first point of contact for any service issue.

• Contact: 1800 890 0151 | contact@integrofinserv.com
• Response Time: 2 working days

Level 2- Branch Manager

If not resolved at Level 1.

• Contact: +91 816 986 8523 | contact@integrofinserv.com
• Response Time: 2 working days

Level 3- Nodal Officer / Grievance Redressal Officer

For unresolved or unsatisfactory responses.

• Email: dinoop@integrofinserv.com
• Phone: +91 98333 98847

Level 4- Senior Escalation Officer – Final Level Within Integro

If the issue persists even after the Nodal Officer.

• Email: jaspal.ahluwalia@integrofinserv.com
• Phone: +91 98925 12121